Shipping


EU Delivery Update!

Unfortunately due to the Brexit and new customs rules, we have experienced countless issues when shipping to EU countries, we have therefore paused delivering to the EU for now.


It has been a very tough half of the year for us as a small business but we hope that the UK government will soon find a solution to this issue.

We appreciate your support and hope to be able to once again provide and ship our products to our EU friends so you can continue to enjoy the benefits of MYnd Map.

Until then please do sign up for our newsletter and keep an eye out for the emails in the near future as we will be sending you updates and letting you know when we are able to deliver to the EU again.

Thank you so much for your patience and understanding.

 

We ship globally to almost every country.

Please note Royal Mail is currently experiencing minor to severe delays due to the global Coronavirus pandemic affecting mail services in most countries.

 

Once your order has been placed we aim to process them within 2 days, Mon - Fri. Once processed approximate shipping times are: 

UK

Standard Shipping Not Tracked:  3-7 business days approx. (weekend excluded) 

1st Class Signed For - 1-2 business days approx. (weekend excluded) 

Next Working Day (weekend excluded) - Orders must be placed before 12 noon Mon- Fri

(weekend and public holidays excluded) 

Europe

Standard Shipping Not Tracked: 7-14 business days approx. (weekend excluded) 

International TRACKED: 5-7 business days approx. (weekend excluded) 

ROW

Standard Shipping Not Tracked: 10-15 business days approx. (weekend excluded)

International TRACKED: 7-10 business days approx. (weekend excluded) 

International Express 1-3 Day Delivery is available upon requests - Please email hello@myndmap.co

Delivery incorrect personal details may lead to problems or delays to the delivery of your order so before completing your order please ensure you have included the full name, address details including the house/flat number, an accurate postcode and telephone number of the intended recipient, and your daytime contact number and email address so that we can update when it s dispatched and should there be any delivery problems.

When a delivery attempt has been made and the delivery driver is unable to find someone to accept delivery, or unable to leave the delivery in a secure location, they will leave a card at the address for the recipient to make contact and re-arrange delivery for one further attempt only. If the recipient fails to make contact in good time we reserve the right to charge for re-delivery to that or an alternative address. Also should an order be returned back to us due to incorrect or incomplete address, we reserve the right to charge for re-delivery to the correct or an alternative address.

Please note that all standard delivery is not trackable and we will not have any further information once the order has been dispatch. 

*Shipping fees are weight based and therefore will depend on your order. UK standard shipping for a journal starts from £3.99

**MYnd Map Ltd. takes no responsibility for duty, customs and any other charges incurred during the shipping process.

 

For more information please see our shipping policy page.